Tours & Travels FAQs
You can know the faqs with SAS Travels.
How do I obtain Trip Notes/itinerary for full details of my trip?
Make sure you bring these with you. Every trip has a set of trip notes, accessible on our website, that gives you in-depth information about all aspects of your trip. To access your Trip Notes, please visit your trip’s specific facts page on our website. The Trip Notes are accessible at the top of this page.
We don’t sell or ask you to buy any products made by the residents of Dharavi on the tour. We don’t want you to feel obliged to buy anything. If there is anything in particular that you find interesting on the tour, then by all means you can speak to the guide and he can help you buy it. There is also the opportunity to buy postcards and other merchandise at the end of the tour, proceeds from which go to community projects in the area.
There are health hazards highlighted above which children need to be very aware of. Otherwise we see no problem with bringing children of any age on the tour. Indians are very welcoming and receptive to young people.
What time can I check in at my arrival hotel?
Check-in times can vary from hotel to hotel and region to region. Generally, they are between midday and 2pm. If you do arrive earlier, you’ll be able to store your luggage with the hotel and head out to explore for a couple of hours.
Can I request an early check-in?
We can’t confirm an early check-in, but our sales team can assist in booking you a night of pre accommodation at the same hotel. If you don’t wish to pay for the extra night, you can try your luck locally (they may let you in early if the room is free) or you can store your luggage.
Are airport transfers included in the trip price? If not, how much will a taxi cost from the airport? If not, how do I get to and from airports?
Generally airport transfers are not included in your trip price unless you’re travelling on a Comfort or Independent Journey style trip where an arrival transfer is included. You can normally add an arrival and/or departure transfer to most of our trips when you are booking your trip (or by contacting us if you have already booked). For more information on your arrival, refer to the ‘Joining Point instructions’ in your Trip Notes. Here, we often indicate the price you can expect to pay for a taxi from the airport to the hotel. The cost of the transfer will inevitably be more expensive than a taxi, but it is important to remember that you are paying for a private service and a trusted driver who will offer the security travellers often desire when they arrive into a foreign country.
What is the name of the hotel where my trips starts?
This information can be found in your Trip Notes under ‘joining point hotel’.
Can I opt out of certain activities if I want to?
Absolutely. If there are included or optional activities that you don’t wish to participate in, you can do your own thing instead. The exception to this is when we are trekking or travelling from one destination to the next. Please note that if you choose to opt out of an included activity, no reimbursement can be made by Intrepid.
How difficult is the trek on my trip?
Intrepid has treks ranging from relatively easy to extremely difficult. The easiest way to determine if a trek is right for you is to check the ‘physical rating’ of the trip (this can be found on our website at the top of the trip’s overview page).
Do I get any free time?
The beauty of travelling with Intrepid is that we encourage travellers to explore at their own pace. When you get to a destination, your leader will offer options on what you can do. Some of the group will do one activity, others will opt for something completely different while others may just choose to lie in a hammock and read a book. Your Trip Notes have more details on what your trip’s itinerary and timeframes permit.
What if I arrive late and miss part of the trip?
If you know in advance that you will be arriving late, please let our sales staff know. We will notify your leader, who will leave instructions with the hotel reception as to where to meet your group that night or the following morning.
If you plan to arrive a day or two into the itinerary (and our group has moved to a different destination), it will be your responsibility to ‘catch up’ with the group. If this happens, we will provide you with the most up-to-date information as to where your group will be and at approximately what time.
If you are late due to unforseen circumstances or flight delays, please call the emergency contact number located in the Trip Notes. Intrepid cannot reimburse you for any portion of the trip unused, but this can often be claimed on your travel insurance.
Is tipping commonplace in other parts of the world?
Yes, in most places tipping is expected. At your welcome meeting, ask your leader about the local custom and advice on how much is recommended at restaurants or with local guides.
At the end of your trip, if you’re happy with the service you received, providing a tip for the leader – though not compulsory – is appropriate. While it may not be customary to you, it’s of great significance to the people who will take care of you during your travels, inspires excellent service, and is an entrenched feature of the tourism industry across many Intrepid destinations.